Terms and Conditions
Last Updated: [Insert Date]
Welcome to Landscape Zone (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.lawngrowkits.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.
1. Website Use
1.1 Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website and make purchases.
1.2 Account Responsibility
If you create an account with us, you are responsible for maintaining its confidentiality and all activities under your account.
1.3 Prohibited Activities
You agree not to:
- Use our website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of our website
- Use any automated means to access our site without permission
2. Products and Services
2.1 Product Descriptions
We strive to accurately describe our premium outdoor living products including garden carts, grow kits, landscaping supplies, lawn care products, and outdoor storage solutions. However, we cannot guarantee that product descriptions or other content is error-free.
2.2 Product Availability
All products are subject to availability. We may limit quantities and discontinue products at any time.
2.3 Intended Use
Our products are designed for gardening and landscaping purposes. You agree to use all products, especially lawn care chemicals and grow kits, according to manufacturer instructions and local regulations.
3. Orders and Payments
3.1 Order Acceptance
Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies, or suspected fraud.
3.2 Pricing
All prices are in US dollars. We reserve the right to adjust prices at any time before accepting your order.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You represent that your payment information is accurate and that you are authorized to use the payment method.
3.4 Sales Tax
Applicable sales tax will be added to your order total where required by law.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
4.2 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: via EMS for orders of $50 or more (15-25 business days after shipment)
4.3 Delivery Areas
We ship worldwide except to certain Asian countries and remote areas. Delivery times may vary based on location and customs processing.
4.4 Delivery Issues
You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses, customs, or unforeseen circumstances.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery. To be eligible:
- Item must be unused in original packaging
- All original tags and accessories must be included
- Proof of purchase is required
5.2 Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned unless defective:
- Grow Kits
- Lawn Care products (including opened bags of soil, fertilizers, or chemicals)
5.3 Return Process
- Contact us at [email protected] within 15 days
- We will review and send return instructions within 2 business days
- Ship item to: Landscape Zone Returns, 473 Fort Street, Seattle, US 98101
- We will inspect and process refund/exchange within 5 business days of receipt
5.4 Refunds
Refunds will be issued to your original payment method within 7-10 business days after we receive your return. Shipping fees are non-refundable unless the return is due to our error.
5.5 Damaged or Defective Items
Contact us immediately at [email protected] with photos of the damage. We will arrange replacement or refund at no cost to you.
6. Intellectual Property
All content on our website, including text, graphics, logos, and images, is our property or our licensors’ and protected by intellectual property laws. You may not use our content without express written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Landscape Zone shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
8. Privacy
Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect and use your information.
9. Changes to Terms
We may update these Terms at any time. The updated version will be posted on our website with a new “Last Updated” date.
10. Governing Law
These Terms shall be governed by the laws of the State of Washington, USA, without regard to its conflict of law provisions.
11. Contact Us
For questions about these Terms, please contact:
Landscape Zone473 Fort Street
Seattle, US 98101
Email: [email protected]
Thank you for choosing Landscape Zone for your outdoor living needs. We’re committed to providing premium products and excellent service to gardening enthusiasts and landscaping professionals worldwide.
